Shipping Information
Do you ship to all countries?
Yes, we have FREE SHIPPING worldwide from Spain. For shipments to countries such as Australia, Japan or New Zealand, among others, you have to pay a shipping cost of 10€ independently of the customs taxes of the country. If you need more information please contact us at info@crushleathergoods.com.
The production time of our items is between 1 and 3 working days and the shipping time is between 3 and 5 working days.
How much does shipping cost?
All our products have FREE SHIPPING without a minimum purchase. Customs fees are not included in the price and must be paid by the buyer. For shipments to countries such as Australia, Japan or New Zealand, among others, you have to pay a shipping cost of 10€ independently of the customs taxes of the country. If you need more information please contact us at info@crushleathergoods.com.
Will I have to pay customs fees?
Depending on the country of delivery of the order, you may have to pay a customs fee, the amount depends on the destination country. These fees are to be paid by the buyer.
How can I check the state of my order?
Once your order has been done, our shipping agency will send you information by email or text message as soon as your order is shipped so that you can track the delivery.
Can I specify a delivery time?
The delivery of your package depends on the contracted shipping agency, so we recommend that you contact them once you receive all the tracking information by email.
What do I do if the product arrives damaged during transport?
In this case, please write to info@crushleathergoods.com and provide us with the following information: full name, phone number, email, order number and photos of the problem so that we can find the most appropriate solution. One of our workmates will contact you as soon as possible
What happens if I am absent when the package is delivered?
If the shipper tries to deliver the package and there is no one there to receive it, he will leave a note indicating the delivery attempt. Please contact the shipping agency as soon as possible by the phone number you will find on the note, to arrange a new delivery. For any problem, please remember that we are at your service at info@crushleathergoods.com.